Office Policies
In order to better serve our patients, the management of 20/20 Ophthalmic Associates has implemented the following policies. We reserve the right to make changes to these policies without notice. As changes arise, we will make every attempt to provide those changes to our patients as expeditiously as possible. Your initials below indicate you have read and understand our policies.
Referral Policy
All patients requiring a referral must bring one with them at the time of the visit. Patients without a referral will be given 20 minutes to obtain one before rescheduling the appointment.
Late Arrival Policy
If you will be late arriving for your appointment, we ask that you call our office. In order to prevent an unnecessary trip on your part, and to maintain our schedule, it may be necessary to reschedule your appointment.
No Show Policy
If you cannot keep your appointment, we ask that you give 24 hour notice. Not giving 24 hour notice qualifies as a "NO SHOW" appointment. After TWO no show appointments, you will receive a cautionary letter, THREE no show appointments will result in a $50.00 no show fee.
Patient Assistance Policy
In order to meet and comply with our insurance liability, we are unable to lift or assist in lifting patients. Any assistance required must be provided by the patient.